The launch of the portal was an important step taken by the Government to reduce the harassment of the seniors. The new portal was launched during the inauguration of the new office premises of Office of Controller General of Accounts(CGA).
At the same time, he announced the new web portal for pension, an initiative of Digital India. This new initiative will be taken up by CGA, will be known as Web Responsive Pensioner’s Service Portal. It was developed by Central Pension Accounting Office (CPAO).
Unique features of Pension Portal
The web portal will enable family, civil and freedom fighter’s pensioners to view their pension profile digitally. Over 11.61 lakh government pensioners can track pension and grievances status through SMS. They can monitor the receipts which will result in less harassment for the seniors. To view the complete pension profile digitally log into http://www.cpao.nic.in.
This portal will be a one-stop solution for pensioners. They can access any information related to their pensions like cases or pension payments. It will also help in the speedy redressal of pensioner’s grievances. The website can be accessed by the mobile devices and pensioners can provide their feedback.
The Finance Minister, Arun Jaitley said that nobody should be harassed least of all the seniors as their resources depend on upon the pension. CPAO pay out the pensions through central and authorized banks. The current fiscal budget is Rs. 32,070 crores. The CPAO handled 60,211 pension grievances in 2015-16. The Portal will bring in transparency and the grievances can be handled in a better way.
A memorandum of Understanding (MoU) was also signed later by Controller General of Audits and Institute of Internal Auditors. This was a brilliant step by the government to improve the audit system with the Ministries and Departments of the Government.
One system to track Fund Flow in the country
The Finance Minister believes that the government money should not lie ideal with the states and should be used for making India better. The Public Financial Management System (PFMS), also known as Central Plan Scheme Monitoring System (CPSMS), tracks the expenses and ensures that state treasuries are in-line with Centre. This ensures the requirement when needed. Each technological advancement made in the PFMS deals with the government expenditure across the country.
Interestingly, Jaitley’s comment about states keeping the money indefinitely came in when Mamata Banerjee opposed the center’s decision to integrate state treasuries and PFMS. The PFMS is a software application which captures the fund flow system in the country across different Government entities.